In 2017, it seemed that almost every week another city around the world was the center of terrorism or natural disaster. The issues of risk management, event, and venue security, and crisis communication have never been more urgently discussed.
During the 56th Annual ICCA Congress, which took place 12-15 November 2017, in Prague, Czech Republic, in front of a record number of 1250-1300 participants, Jerusalem presented its sophisticated strategy.
How has Jerusalem developed a comprehensive and successful strategy to overcome the challenge of regularly occurring security scares and incidents? What systems and tools have the city set in place that benefits both regular tourism and their international meetings business?
Ilanit Melchior, Director of Tourism in Jerusalem, spoke to the audience at the ICCA Congress about the “tool-kit” that the city created to confront any challenges and skills required to deal with crisis situations.
For Mrs. Melchior's presentation about Destination Security and Risk Strategies, click here.
Following her presentation about Jerusalem, Mrs. Melchior joined other expert panelists to ascertain what other strategies are possible, and when they are most relevant and effective.